Gateway Cottage Wellness Center's 

Terms & Policies

 

Booking POLICIES:

We highly recommend booking your services two weeks in advance to ensure your preferred time and services will be available. You may request a male or female practitioner and we will do our absolute best to accommodate your request, however, we cannot guarantee the availability of a particular practitioner. All services are based on availability and prices are subject to change. Please contact us at 928.862.4400.

Appointments POLICIES:

Your appointment is reserved specifically for you, we do not double book, therefore we request that you respect your practitioners time. Please arrive at least 10 minutes prior to your scheduled appointment time to complete any necessary paperwork. We honor each guests time, therefore late arrivals will only receive the time remaining of their appointment, and will be charged for the entire treatment. Our treatment rooms and waiting room are quiet spaces, please turn off all electronics and cell phones.

CANCELLATION or Rescheduling POLICY:

We ask that you honor our practitioners time and require at least 24 hours notice to cancel or reschedule an appointment. Failure to arrive for a scheduled treatment will result in a 100% charge of scheduled treatments. Please phone us 928.862.4400 to cancel or reschedule. Thank you for your consideration!

MEDICAL CONCERNS:

For your practitioner to best serve you, please inform them of any allergies, medical conditions or injuries which may affect your treatment. We maintain a very clean environment, providing air filters and Electro Magnetic Frequency (EMF) filters throughout the building.  In order to maintain an allergy free environment, we ask that you do not wear any scents, including but not limited to perfume, cologne and essential oils. Please help us maintain a clean, safe environment for those with chemical sensitivities and allergies!

Gratuities::

Gratuities are not included in your treatment pricing. We recommend a 15-20% gratuity which is completely at your discretion.  

Valuables:

Gateway Cottage Wellness Center is not responsible for any lost items. We suggest that you do not bring jewelry or valuables that may be easily forgotten.

Gift Cards:

Gift cards are available in any amount you choose.  What better way to give the gift of wellness?